Practice Management

Miss Laura Mackenzie

Practice Manager

Mrs Miranda Johnstone

Administration Manager

The Practice Manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The Practice Manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Administration/receptionist

Jan K
Dawn W
Stacey O
Linda C 
Siobhan H  
Jade M
Julia M
Administrators/receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. When requesting appointments, they will ask you to provide some basic details this is so that they can book you with the most appropriate clinician. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Medical Secretaries

Cathie P

Louise G

 
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